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We had an issue with our AC and Ryan showed up and rectified the situation immediately. We needed more extensive work done on our unit and Ryan set up the appointment and Chris showed up at the appointed time. Chris did a great job. Professional and respectful.
Had a little trouble with our air conditioner called at 8:00 this morning by 9:30 Dan #268 came Wonderful guy pleasant and courteous Couldn’t have asked for a better experience. Dan is as asset to this Company. He’s. DAN THE MAN
Very Professional Company.
Happy to give American Air the 5 Stars they deserve. Ryan Drudge was my first contact with the company and I can’t say enough about this young man. I started with the purchase of the Warrior In duct purifier that because of allergies, was well worth the cost. Again, Ryan was so knowledgeable and explained what this unit would do for me. I then decided that my a/c unit should be replaced. It was an inefficient 2009 model so I called Ryan and Chris and Adryan came out and installed a 3 ton 15 seer Ruun heat pump. No worries anymore that I won’t have relief when the hot, muggy days come back. I want to thank Brian also. He made sure that my new unit and the installation was done and completed to my satisfaction. If you are worried about customer service, don’t be. The office staff is a delight and one can always be assured that a professional person will be there to assist you. Great customer service!!! This is a company that more than deserves your business. I highly recommend them.Thank you American Air. Job well done!
good, prompt service
I had a issue with my new Wi-Fi thermostat, and Robert the service tech came out and was able to fix it quickly. From call to completion everything was smooth. I definitely recommend this company.
Excellent Service on A/C Repair
My A/C unit stopped cooling on Tuesday evening. I got a prompt response to my call and a tech dispatched same day. Robert came out and started troubleshooting the issue. He was able to assess the issue and then let me know what my options were. Even though my unit is located in a difficult area and there were passing rain showers, he was able to repair the system and get everything running quickly. I have been using All American Air & Electric for my A/C needs for over 20 years. I will continue to use them in the future. Special kudos to Robert, Jessica and Kim for the friendly service and professionalism.